FAQ

I have received a PCN, what do I do?
Parkonomy does not own or manage any car parks this includes ticket machines on car park grounds, Parkonomy is an online payment platform only, therefore Pa...
Fri, 26 Nov, 2021 at 2:44 PM
Where do I find the Location number?
You can find a location code for a car park that uses Parkonomy via the Signage or Stickers on the car park grounds, this will contain a location number for...
Fri, 26 Nov, 2021 at 2:51 PM
Can I have multiple Vehicle Registrations on One Parking session?
The System does not support multiple vehicle registrations on a single parking session, therefore you cannot have multiple registration on one parking sessi...
Fri, 26 Nov, 2021 at 2:55 PM
Can I cancel my parking session?
Parking Cancellations must be done before your parking session begins, if your parking session has started you will need to contact in with the details such...
Fri, 26 Nov, 2021 at 2:54 PM
Am I entitled to a refund?
If you have messaged in before your parking session has started due to a cancellation you may possibly be refunded your parking session fee, minus any booki...
Mon, 29 Nov, 2021 at 4:05 PM
How do I deactivate my account?
To deactivate your account, please contact us via the contact sheet on our website:  https://parkonomy.com/en/contact-us We can then arrange for your acco...
Mon, 29 Nov, 2021 at 4:05 PM
If the Car Park is full, what do I do?
Parkonomy cannot guarantee any parking spaces unless otherwise stated, Please contact in via the contact us page with the Car Park Number location, your ve...
Fri, 26 Nov, 2021 at 3:19 PM